Terms of service
Terms of Service Last updated: May 17, 2026
Please read these Terms & Conditions carefully before using our website or placing an order. By accessing our site or making a purchase, you agree to be bound by these terms.
1. About Us LUMVERA (we / us / our) is operated by LUMVERA, registered adress located at 28 Osprey Close, Bayview Heights QLD 4868, Australia. ABN: 36 807 973 464.
2. Use of This Website You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You must not use this site to:
Transmit any unlawful, harmful, or fraudulent content
Attempt to gain unauthorised access to any part of the site
Interfere with the proper functioning of the website
3. Products & Pricing We reserve the right to modify or discontinue any product at any time without notice. All prices are listed in AUD (Australian Dollar) and are subject to change. We are not liable for typographical errors in pricing. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price and will notify you promptly.
4. Orders & Payment By placing an order, you confirm that you are at least the age of majority in your country and that all information provided is accurate and complete. All payments are processed securely through Shopify. We do not store your full payment details. We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud or stock unavailability.
5. Shipping & Delivery We aim to deliver within estimated timeframes. However, delivery times are not guaranteed and may be affected by carriers, customs, or external factors beyond our control. Please refer to our Shipping Policy for full details.
6. Intellectual Property All content on this website — including text, images, logos, and design — is the property of LUMVERA and is protected by applicable copyright and trademark laws. You may not reproduce or use any content without our express written permission.
7. Third-Party Links & Tools Our website may contain links to third-party websites. We are not responsible for their content or practices. We may also provide access to third-party tools that we do not monitor or control. Your use of such tools is at your own risk.
8. Feedback If you submit feedback, suggestions, or reviews, you grant us the right to use them without restriction. You are responsible for ensuring your content does not violate any laws or rights.
9. Disclaimer of Warranties All services and products are provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free service.
10. Limitation of Liability LUMVERA shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website, to the fullest extent permitted by law.
11. Indemnification You agree to indemnify and hold LUMVERA harmless from any claims arising from your use of the Services or violation of these Terms.
12. Governing Law These Terms & Conditions are governed by the laws of Australia. Any disputes arising from these terms shall be resolved in the courts of Australia.
13. Changes to These Terms We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes your acceptance of the new terms.
14. Contact Us LUMVERA
Email: info@lumvera.co
Phone: +61 458 624 655
Registered Address:
28 Osprey Close
Bayview Heights, QLD 4868
Australia
Support Hours:
Monday – Sunday: 8:00 AM – 8:00 PM (AEST)